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Employer ICDS Recruitment
Job Title CNC Metal Forming Application Engineer

CNC Metal Forming Application Engineer - Dublin.

In this role you will support customers in the field with their machine tool application engineering requirements including:

• Machine Tool setup, operation and demonstration to customers for the purposes of promotion and sales of CNC Metal Forming machine tool product ranges including CNC Laser, CNC Punching Machines, CNC Press Brakes and others.

• Working with Sales staff to correctly specify machine tool equipment and tooling for customer applications, so that they can propose and quote optimum solutions for customers.
• Visiting and meeting with customers with Sales staff to promote the company and product ranges, specifically by demonstrating product knowledge and by advising on suitable machine tools and machining approaches for their application.
• Preparing a technical evaluation of an enquiry by putting forward the most appropriate machine and ancilliary equipment to meet the needs of the prospective customer.
• To support the sales person during customer price discussions to ensure that from a technical standpoint the correct equipment is included. After receipt of customer order, where appropriate, taking on responsibility for turnkey part programming and machine set up, programming and part prove out for the project.
• Training of customer personnel in the use of the CNC Machine Tool Equipment support at the customer – both machine operation and programming.
• Post installation customer support – onsite and by phone.
• 2D and 3D Cadcam software support, specifically using Trumpf TruTops Cadcam suite of software for laser cutting, punching and bending. Also TruTops Fab software for production control. Demonstrating this software as part of the sales process. Using this software for the purposes of part time studies and feasibility studies. Supporting customers with the use of this software for programming.
• Cadcam software support for cadcam systems from other machine tool manufacturers as appropriate. To prepare or arrange any performance acceptance requirements that might be part of the contract.
• To engage with the customer when the machine has been installed in ensuring that the customer has been satisfied and his contractual obligations and expectations have been met.
• To provide periodic contact with the customer to ensure satisfaction with his installation.

Extensive travel to customer sites throughout Ireland and Northern Ireland is involved.
Some travel abroad is also required for training purposes and occasionally but not oftenfor customer support work.

Additional Responsibilities include:

- Where appropriate, taking responsibility for management of escalatedtechnical problems which require liaising between customers, the ServiceDivision and principals.
- Promoting the company and its products by gaining customers’confidence through the competent and successful implementation of projects andby the intelligent and constructive promotion of solutions to meet customerrequirements.
- Being commercially minded by keeping records of your timekeeping and of yourwork carried out, through the preparation of time reports for internal and externalchargeout purposes.
- Observing the company’s safety procedures and keeping safety as a priority in allwork activities, including where driving company vehicles during the course ofyour work.
- Observing customer safety instructions while at customer premises.

The Person:

Our client seeks an enthusiastic, hardworking, capable person, who has finished a CNCmetal fabrication type apprenticeship or similar and who is very mechanically mindedand who wants to work with machine tools. The successful candidate will need to be
prepared to travel around the country and to work independently.

You should be highly motivated and enjoy continuous learning, working independentlyand at times under pressure on a wide variety of machinery. As you represent thecompany with customers, you must be highly professional in all aspects of yourwork.

For the right person, our client will provide excellent training and a good career in this hightechnology sector.

During the first year, you will work alongside experienced application and serviceengineers during machine setup and programming at customer sites, as part of a comprehensive training program, which will include trainingin Germany.

Experience/Skills/Abilities Sought:

- Engineering qualification or metal fabrication apprenticeship and equivalenttraining/experience/qualifications.
- CNC Metal Fabrication Operation experience
- CNC programming experience on laser, punch, press brake equipment.
CadCam programming experience to including Solidworks or equivalent solidmodelling software. Use of Trumpf TruTops CadCam software is advantageous,however training will be provided.
- Experience with selection of appropriate tooling for punching and bending applications.
- Strong presentation skills.
- Fitting and strong mechanical aptitude/experience
- Full clean driver's licence
- Available to travel abroad for training and infrequent applications engineer work.
- Project management experience, such as managing the installation and startup ofcapital machine tool equipment
- Strong PC skills
- Preparedness to travel throughout Ireland and Northern Ireland to customersas part of pre-sales and post-sale project management and project implementationwork.


Competitive, based on experience. Plus expenses, non-contributory pension. Companyvehicle, laptop and mobile phone will be provided.

This job originally appeared on
Location Dublin West
Date Added 163 days ago
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